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A legal disclaimer

Privacy Policy for Sauce-Z

Effective Date: April 28, 2025

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At Sauce-Z, a Bangalore-based startup crafting dehydrated curry bases with fresh ingredients including but not limited to onions, tomatoes, ginger, garlic, herbs, and spices, we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website [saucez.com] or engage with our services. We comply with India’s Digital Personal Data Protection Act, 2023 (DPDPA), the Information Technology Act, 2000, and other applicable laws, including considerations for international users (e.g., GDPR for EU visitors).

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1. Information We Collect

 

We collect the following types of information:

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  • Personal Data: When you place orders, sign up for newsletters, or contact us, we may collect:

    • Name

    • Email address

    • Phone number

    • Shipping/billing address

    • Payment details (processed securely via third-party gateways)

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  • Non-Personal Data: Automatically collected via cookies and analytics tools:

    • IP address

    • Browser type

    • Device information

    • Website usage (e.g., pages visited, time spent)

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  • Voluntarily Provided Data: Feedback, reviews, or survey responses you share.

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2. How We Use Your Information

 

Your data helps us provide a seamless experience. We use it to:

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  • Process and fulfill orders (e.g., shipping Sauce-Z curry bases).

  • Communicate updates, order confirmations, or customer support.

  • Send promotional emails or newsletters (with your consent; opt-out anytime).

  • Improve our website and services via analytics (e.g., Google Analytics).

  • Comply with legal obligations (e.g., tax records, DPDPA).

  • Prevent fraud or unauthorized access.

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3. How We Share Your Information

 

We do not sell or rent your personal data. We may share it with:

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  • Service Providers: Trusted third parties for payment processing (e.g., Razorpay, Stripe), shipping (e.g., India Post, DHL), or analytics (e.g., Google Analytics), bound by confidentiality agreements.

  • Legal Authorities: If required by law or to protect Sauce-Z’s rights (e.g., fraud investigations).

  • Business Transfers: In case of mergers or acquisitions, your data may be transferred with consent.

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4. Cookies and Tracking

 

We use cookies to enhance your experience:

  • Essential Cookies: Enable website functionality (e.g., cart, login).

  • Analytics Cookies: Track usage for improvements (e.g., page views).

  • Marketing Cookies: Deliver personalized ads (with consent).

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You can manage cookies via browser settings or our cookie consent popup. Disabling cookies may limit website functionality.

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5. Data Security

 

We protect your data with:

  • Secure Socket Layer (SSL) encryption for website transactions.

  • Firewalls and regular security audits.

  • Restricted access to personal data (only authorized personnel).

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However, no online system is 100% secure. Please use strong passwords and avoid sharing sensitive details.

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6. Your Rights

 

Under the DPDPA and applicable laws, you have the right to:

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  • Access your personal data we hold.

  • Correct inaccurate data.

  • Delete your data (subject to legal obligations).

  • Object to or restrict data processing.

  • Withdraw consent for newsletters or cookies.

  • Port your data to another service.

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To exercise these rights, contact us at [privacy@saucez.com]. We’ll respond within 30 days (DPDPA-compliant).

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7. International Data Transfers

 

For customers in Canada, the EU, or other regions (e.g., UBC students), your data may be transferred to India for processing. We ensure compliance with GDPR (EU) or PIPEDA (Canada) via standard contractual clauses and consent mechanisms.

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8. Data Retention

 

We retain personal data only as long as necessary:

  • Order data: 7 years (tax compliance).

  • Newsletter data: Until you unsubscribe.

  • Analytics data: Up to 26 months (Google Analytics default).

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Deleted data is securely erased, except where legally required.

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9. Third-Party Links

 

Our website may link to third-party sites (e.g., payment gateways). We’re not responsible for their privacy practices. Please review their policies.

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10. Children’s Privacy

 

Our services are not intended for users under 18. We do not knowingly collect data from children. Contact us if you believe we have such data.

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11. Changes to This Policy

 

We may update this policy to reflect legal or operational changes. Updates will be posted on [saucez.com] with the revised effective date. Check periodically for changes.

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12. Contact Us

 

For questions, concerns, or to exercise your rights, reach out to:

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Sauce-Z
Email: sauc.ez.care@gmail.com
Phone: +91-8296989273
Data Protection Officer: Rachna Anuj

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We aim to resolve queries within 30 days. You may also contact India’s Data Protection Authority if needed.

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Thank you for trusting Sauce-Z. Let’s keep spicing up your meals with privacy you can rely on!

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